SomethingCool.com's KRIS/Kaseya Managed Services

June 9, 2009 by cwarden   comments (0)

management, information, remote, kaseya, kris, somethingcool, somethingcool.com

I've been using SomethingCool.com's KRIS Managed Services (Kaseya) for three years. For three years and as part of our service agreement, SomethingCool has hosted the KRIS Server, maintained it, backed it up, and dealt with any problems with it, while I just 'used it.'

By using it - I mean I use it for all the remote management that it is. It does auditing, scripting (push out updates to programs, new programs, pretty much anything you can script, it's what we use to shut down all the machines at 7pm every night), monitoring (if a server goes down, I get an email within minutes), ticketing (can be a workorder system. clients can right click on the icon in the task bar and submit a ticket that way), patch management (all windows patching), remote control (take over computer, open a chat session, shut down tasks in task manager), reports (inventory reports, who has what patch, whatever you can come up with)... and... more.

This summer I'm jumped into SomethingCool's "KRIS for Education." This is a server hosted in district, however SomethingCool services it. It's basically the same thing I've used for years, only it's onsite, and faster, and better.

I'm also ditching Symantec Antivirus as my antivirus solution and going with Kaseya Endpoint Security (which is AVG). I'm now able to manage my antivirus from KRIS. In addition to that, I'm ditching Norton Ghost as imaging and going with the BUDR backups with KRIS.

Long story short and reason for my post - This is like a part-time technician for me. If you're in the looks for something like this... do check out... this.